Bot Requests

Allow your customers to make requests via Messenger or text

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19 articles in this collection
Written by Daniel Mylotte

Installing the Startle Bot

Add the Startle Bot to your Facebook page
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Written by Daniel Mylotte
Updated over a week ago

Interactivity Schedule

Turn your Freeplay or Pay-to-Play on at specific times using a schedule
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Written by Daniel Mylotte
Updated over a week ago

How do I create a filter to block specific tracks from being played?

Block them before they kill the vibe
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Written by Daniel Mylotte
Updated over a week ago

How can my customers submit song requests?

How to send a text to access the system instead of using the Messenger bot
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Written by Daniel Mylotte
Updated over a week ago

How do I create a filter to manage the music genres that I want to block?

Prevent entire styles of music from playing even if they are included in your playlists
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Written by Daniel Mylotte
Updated over a week ago

How do I create a filter to block all music by a specific artist?

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Written by Daniel Mylotte
Updated over a week ago

How can my customers submit requests for free?

Enable Freeplay mode for requests
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Written by Daniel Mylotte
Updated over a week ago

How to make background music play continuously when there are no requests in the queue?

Turn off the pause between requests
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Written by Daniel Mylotte
Updated over a week ago

How do I make the entire music catalogue visible for requests?

Allow requests from the full range of songs in the Startle database
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Written by Daniel Mylotte
Updated over a week ago

How can I ensure my customers can only select requests from the scheduled background music playlist?

Limit the choices for bot requests
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Written by Daniel Mylotte
Updated over a week ago

How to make customers' requested tracks play louder than background music?

Play bot requests louder than other songs so customers don't miss their requests
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Written by Daniel Mylotte
Updated over a week ago

How do I enable only background music to be played?

Turn off Jukebox request mode
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Written by Daniel Mylotte
Updated over a week ago

How to make background music play after set silence intervals when there are no requests in the queue?

Create pauses between requests to stimulate customer engagement
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Written by Daniel Mylotte
Updated over a week ago

How to enable and set price points under the Pay-Per-Play plan so that my customers pay for their requests?

Change pricing for single and bundled requests
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Written by Daniel Mylotte
Updated over a week ago

How do I check the play history of background music and jukebox (mobile) requested music?

See which songs have played recently (and block or report them)
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Written by Daniel Mylotte
Updated over a week ago

How can I create an information page about my venue which will be visible to customers when they sign up to my Jukebox Service?

Build a custom web page into the request interface
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Written by Daniel Mylotte
Updated over a week ago

How to manage your SMS Marketing campaigns?

Send promotions to users that have subscribed to your Jukebox request system
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Written by Daniel Mylotte
Updated over a week ago

How can I view the statistics of my historic requests?

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Written by Daniel Mylotte
Updated over a week ago

How can I check the number of active subscribers signed up to receive SMS Marketing campaigns?

See how many people have sent requests via text
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Written by Daniel Mylotte
Updated over a week ago